Commerce CX Confab 2021
29th of November, 4:00 CET, Online

Get your CX
right or die trying

Greg Blazewicz,
CEO & Founder SALESmanago

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Join us at an exclusive conference and discover how the world's top brands such as Microsoft, BMW, Oriflame, and others are reinventing Customer Experience.



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Agenda
MAn

Building digital customer strategy for post pandemic

Hilal Merve Bekar
Digital & CRM Supervisor Oriflame

Founded in 1967, it is now the most recognized beauty brand in the world

4:00 - 4:20 PM
MAn

Humans vs Robots

Radu Ionescu
Sailo Investor

The biggest boat renting company in the world. Described by Forbes as Next Airbnb For Luxury Yacht Rentals

4:20 - 4:40 PM
MAn

Why and how did premium fashion brand, Barena Venezia add marketing automation to its magic mix?

Zsuzsanna Csuthi
Head of Sales AI6

Fast-growing data-driven marketing company based in Italy, operating worldwide.

4:40 - 5:00 PM
MAn

Emerging trends in eCommerce: NFT, D2C, BNPL, Data Privacy

Greg Blazewicz
CEO & Founder at SALESmanago

AI driven Customer Data Platform and Marketing Automation

5:00 - 5:20 PM
MAn

The Constant Curiosity Guide To Sparking Stand-Out Customer Experience

Jon Burkhart
Virtual Keynote Speaker & Workshop Leader TBC Global Limited

Jon helps to develop CX clients like Microsoft, BMW, Deloitte and Air New Zealand

5:20 - 5:40 PM
MAn

Customer Experience Case Study

Steffen Papke
Head Of Sales Thorit GmbH

Successful implementation the most advanced marketing technologies in companies such as Max Bögl, HP, Tele2, Grube

5:40 - 6:00 PM
MAn

The Wolf of „Home” Street. Building communication and experience with a growing number of online investors.

Piotr Kardasz
Marketing Director TMS Brokers

Created over 20 years ago to support clients investing on global financial markets, providing them with experienced advisors, reliable education and innovative tools

6:00 - 6:20 PM
MAn

Using SALESmanago for Email Campaigning

Marlene Maheu
Founder and Executive Director Telebehavioral Health Institute, Inc.

Leading interprofessional telehealth training institute worldwide.

6:20 - 6:40 PM
MAn

How Great Content Impacts the Customer Experience: The Latest Trends and Stats

MAn
Jon Wuebben
CEO & Founder at Content Launch

Jon has provided content strategy consultation for Konica Minolta, Intuit, Kimberly Clark and MicroAge

6:40 - 7:00 PM
MAn

Personalization of e-commerce offer. Integration and usage.

Marta Kornacka
Project Manager and manual tester.

Three years' experience as a Project Manager, for 1.5 years connected with eWinner, where she deals with the development of a gambling platform in the IT area.

7:00 - 7:20 PM